Global Acceptance Credit Company is committed to a high level of customer service and satisfaction. The company maintains a department dedicated to the post sale support function. This department processes media requests, recourse and direct payments.

Media Requests

Media can be requested by completing the Media Request Form and may be submitted via email. Please review your specific contract for media terms and costs. When documentation is not available, a Media Affidavit can often be requested in place of documents.

For more information regarding Media see our FAQ's.

Recourse

Under normal contract terms, GACC accepts as recoursable the following types of accounts: paid or settled priors, deceased, fraud, and discharged bankruptcies, all documented prior to the contract closing date. To process accounts for recourse, complete the Recourse Request Form and supply the supporting documentation for each account. Please refer to your contract for any specific terms.

For more information regarding Recourse see our FAQ's.

Direct Payments

From time to time GACC receives payments directly from the debtor or from upstream sellers or originators for your purchased accounts. When this occurs, GACC batches these payments and will send them directly to you on a monthly basis.

For more information regarding Direct Payments see our FAQ's.